Reviews

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Your results driven technology partner

Jason Carson

My Business Client Reviews

99.7% Client Satisfaction Rate
Rating: 100%

Did we happen to please you with our service? If so, how?

He was pretty knowledgeable, quick and direct to the point. Thanks!
Y.O.P. Installations inc.
Aug 12th, 2024 - Toronto, On
Rating: 95%
Virtue Law
July 26th, 2024 - York, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason contacted me on the weekend to clear up my problem, so that I could work on Monday morning. He is very professional and explains everything clearly.
Kris T
June 28th, 2024 - Barrie, On
Rating: 100%
Nutrition House
June 9th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Great service and very professional. I am not a techy person as I am from before computers, so I really appreciate the service.
Kris T
May 28th, 2024 - Barrie, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Problem was quickly resolved.

Any other comments you wish to share?

Great job - thanks!
Echo Financial Corp
Apr 23rd, 2024 - Mississauga, On
Rating: 100%
Motorcycle Training Organization Inc.
Apr 21st, 2024 - Caledon Villiage, On
Rating: 100%

Did we happen to please you with our service? If so, how?

He was very thorough, kept me abreast of the progress and also advised that my antivirus was not what I thought it was. He installed a new one not only on my computer but all the computers in the office.
Dean Clean Services
Apr 9th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason Carson is our go to Nerd. This guy knows his stuff and never makes us feel helpless or foolish. Highly Recommend! 10 / 10
The Millionaires Daughter
Jan 27th, 2024 - Aurora, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jay was committed to finding the solution to a problem that even a list of people on an ongoing message board were unable to solve. After committing some serious time to the audio streaming/noise limiting issue we faced, he found the solution. Now our broadcast sounds good again!
Anglican Parish of St. Jude
Jan 24th, 2024 - Brampton, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason Carson was terrific on short notice esp.

Any other comments you wish to share?

John Harberenko was quick to get me in touch with Jason - despite being on an icy stretch of the 401
Thrive Partnership Group Inc.
Jan 22nd, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

My Nerd is Derek Hodgson. When I contacted him he informed me that he was unable to look after me and he arranged to have Jason take care of my issue. Both Nerds were very professional and Jason did a fantastic job of getting my little business up and running as soon as possible. I have recommended Nerds On Site to other people who work from home.
Kris T
Aug 13th, 2023 - Barrie, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason Carson came to my home and demonstrated the application of Microsoft Teams and Zoom. He was patient and concise, and helped me learn in a very professional manner geared toward my learning strategies. I would def recommend his services to my family and clients.
Lisa Palmer Design
June 12th, 2023 - Bradford, On
Rating: 100%

Did we happen to please you with our service? If so, how?

prompt and professional service - Will highly recommend
Sacred Heart Church
Jan 19th, 2023 - King City, On
Rating: 100% 
Rite Care Pharmacy Inc.
Nov 12th, 2022 - Mississauga, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason worked through number of opportunities during the conversion and solved them all. He spent time explaining and helping me through everything.
Ontario Snowcrusies LTD.
Nov 3rd, 2022 - Minesing, On
Rating: 100%
EM-ONE Energy Solutions
Oct 13th, 2022 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was on time, really professional, and completed everything really fast
EM-ONE Energy Solutions
Oct 5th, 2022 - Toronto, On

My Residential Client Reviews

 98.4% Client Satisfaction Rate
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason fixed my printer offline issue as a friendly professional for which I am grateful.

Any other comments you wish to share?

I would certainly recommend Nerds On-Site if you’re having computer issues as they will listen to your problem then tell you what they can do and the cost. Great to know they are available!
Barbara B
Sept 28, 2024 - Mississauga, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Great service very quick and accurate
Mel G
Aug 29th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Excellent communication and clarification. Thank you !
Jaroslav P
Aug 17th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Extremely knowledgeable, patient with a non-nerd user, solved the problems, looked after upgrades on two computers. Good job!

Sure hope we didn't, but if we did disappoint you, how?

None 

Any other comments you wish to share?

Glad we located Nerds On Site!
David C
Aug 9th, 2024 - Oakville, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was patient, and responsive to our requests. Computer is set up and working well.
Terrry P
July 23rd, 2024 - North York, On
Rating: 100%
Kirstin R
July 11th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

We accomplished a major task - reinstalling my Windows 11 operating system. And most of my files were saved, thanks to Jason.
Peter H
June 29th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Prompt, diligent and charming service from Jason Carson.
Harry L
June 24th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was excellent, he was on time and tried his very best to resolve my issues
Ian W
June 23rd, 2024 - Brampton, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason is always excellent!
Rod P
June 14th, 2024 - North York, On
Rating: 100%
Lewis S
June 13th, 2024 - Toronto, On
Rating: 100%
Carso T
June 21st, 2024 - Richmond Hill, On
Rating: 100%
Lewis S
June 12th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Clear and careful evaluation of problem, and the solutions. Also planning for future upgrading very useful

Any other comments you wish to share?

Excellent describes it just fine. Thank you.
Jaroslav P
May 31st, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Appreciated Jason’s patience with my place in complete disarray as I just moved in yesterday. He was so helpful in getting me connected again and was also a great communicator in setting up my appointment. Very pleased!

Any other comments you wish to share?

Only one negative, I wanted to use my partner’s Mastercard from Sydney, Australia to pay tor Jason’s service, as Jason had mentioned this would be possible when I asked him prior to our appointment. Unfortunately when it came time to settle the bill, your billing software wouldn’t accept different billing addresses, and apparently this could only be approved by Jason’s hub supervisor. So this was a huge inconvenience I wasn’t prepared for. I use my partner’s credit card for Uber/Amazon/Lyft here with no issue so I wish your policy was the same. Please consider this.
Penny T
Mar 29th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was on time - professional - incredibly familiar with the task at hand which was a complete program and dats data transfer to a new computer, He suggested a computer/monitor which he ordered and delivered to my home. He spent 2 long days in my home office and only left when my last question was answered.

Sure hope we didn't, but if we did disappoint you, how?

Not a chance - no disappointments! Everything was 10/10! I am thankful and happy that this amazing service id still available.

Any other comments you wish to share?

I called Staples and Best Buy and neither has home site computer service in my area - down town Toronto. I heard about Nerds On Site and they were FANTASTIC!!! Don’t hesitate to call and ask for Jason Carson.
Rosemary W
Mar 22nd, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was dedicated to finding the best solution(s) for me, was persistent despite several problems that popped up and dedicated to providing the best solution for me as quickly as possible.
Darren A
Mar 18th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

BIG 12/10 and then some!!!
Rosemary W
Feb 23th, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Well above my expectations in addressing my issue. My own service provider who I pay for support did not work as hard to help me.
Roddy B
Feb 22th, 2024 - Kanata, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was super knowledgeable and awesome. He took the time to explain things, and solved numerous problems with my PC. He deserves more responsibility and money!

Any other comments you wish to share?

Because of Jason, I would work with nerds again...and maybe even watch the old movies.
Tom D
Feb 4th, 2024 - Thornhill, On
Rating: 100%
Beverly B
Jan 31st, 2024 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Prompt, professional service. Everything was explained to me (although I'm not a technical person), Jason explained issues to me in basic terms. Definitely was beyond my expectations.

Any other comments you wish to share?

I will definitely recommend Nerds On-Site or use their services again should I require it.
Tina M
Jan 24th, 2024 - Barrie, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was great

Sure hope we didn't, but if we did disappoint you, how?

I was disappointed that my first Nerd Johnathan did not show up for our appointment. He said he had car problems but he did not call me to let me know. Was referred to Jason after my follow-up. Very happy with Jason. He is a keeper.
Bruce T
Jan 11th, 2024 - Toronto, On
Rating: 100% 
Daniel J
Dec 11th, 2023 - Barrie, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Great problem solver and most accommodating! Very pleasant interaction overall. And great results!!
Marnie B
Dec 8th, 2023 - Etobicoke, On
Rating: 100%

Did we happen to please you with our service? If so, how?

my old printer died and i got a new printer .i used the internet to seach for a tech guy to instal my printer to my desktop,to my dismay i couldn't find anyone until i came across nerds on site,jason carson came to my house and found a way to install my printer,he is really good at his job,and i will be his client from now on

Any other comments you wish to share?

its great that nerds on site comes to the owners place which is great for me,i will reccomends yr site to my friends at work
Steve O
Dec 7th, 2023 - Mississauga, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Very happy with information and recommendations passed along. On time (actually early, but that was good). I learned quite a bit, very comfortable with the software installed, all was explained to me. Good to talk to, pleasant - would not hesitate to call again and refer other people to.
Susan S
Nov 18th, 2023 - Brampton, On
Rating: 85%

Did we happen to please you with our service? If so, how?

everything was good...arrived on time, told me what was going on...and got things done! I've now used the 'remote access link' and that was excellent as well
Rae Y
Nov 17th, 2023 - Trenton, On
Rating: 100%
Linda L
Nov 10th, 2023 - Brampton, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Very helpful and responsive. I received a response for my request within 24h. After the initial contact Jason responded instantly to my questions.
Sarah L
Oct 16th, 2023 - North York, On
Rating: 80%

Did we happen to please you with our service? If so, how?

My printer, which has never worked since I purchased it, is now functioning thanks to the help we received from Jason. He put in a lot of time to get it working because we encountered a problem with the Bell Modem which had to be resolved by Bell. Happily, everything was functional in a jiffy once the modem problem was resolved.
Marvin B
Sept 24th, 2023 - Whitby, On
Rating: 100%
Marie D
Aug 16th, 2023 - Toronto, On
Rating: 100%
Brian M
July 16th, 2023 - Barrie, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason solved the PC problem - great work! Thanks.
Nicole B
July 7th, 2023 - York, On
Rating: 95%

Did we happen to please you with our service? If so, how?

Windows 11 was very successfully re-installed.
Peter H
May 20th, 2023 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was highly professional, pleasant and knowledgeable. He dealt with all of the issues on my PC. I would recommend him and Nerdsonsite to anyone who needs help with computers.
Nicole B
May 13th, 2023 - York, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was very professional and provided excellent advice on issues not related to the problem with my printer.

Any other comments you wish to share?

Already booked Jason for some follow-up tasks!
Rod P
May 4th, 2023 - North York, On
Rating: 100% 
Esther K
Apr 20th, 2023 - Toronto, On
Rating: 85%

Did we happen to please you with our service? If so, how?

Very informative, providing info that filled in my information gaps.
Peter T
Apr 6th, 2023 - Etobicoke, On
Rating: 100%  
Betty W
Mar 27th, 2023 - Pickering, On
Rating: 100%

Did we happen to please you with our service? If so, how?

My whole experience was excellent. Jason was confident, professional, competent and personable. I appreciated his patience with my limited technical knowledge, and his willingness to answer all of my questions so that i could learn. Jason, thank you for such great service! I now have you on speed-dial. 🙂
Sheila M
Feb 23rd, 2023 - Halifax, NS
Rating: 80%

Did we happen to please you with our service? If so, how?

Jason was realy dedicated to helping solve my issues.

Any other comments you wish to share?

It will be a challenge for me to get accustomed to a new system at age 80, but that's my problem. 🙂
Roy T
Feb 11th, 2023 - Caledon East, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was very knowledgeable and patient with us.
Joan W
Feb 9th, 2023 - Brampton, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Thanks again Jason
Marcia S
Jan 30th, 2023 - Oakville, On
Rating: 100%

Did we happen to please you with our service? If so, how?

jason helped me understand the problems I was having and how to avoid it becoming a problem again
Gene T
Jan 25th, 2023 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

jason fixed all computer issues and provide me with excellent advise. best service i have ever had.

Any other comments you wish to share?

jason is the best
Leon O
Jan 19th, 2023 - North York, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason was friendly, punctual, very patient and knowledgeable. I will definitely have him again for future needs. Thank you.

Any other comments you wish to share?

You may use my opinions but please only print my first name and a letter for my last name.
Frances C
Jan 14, 2023 - Toronto, On
Rating: 95% 
Peter H
Dec 22nd, 2022 - Toronto, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Jason Carson was on time and did an excellent job. I'm a 94 year old man in a seniors living facility. I was having computer problems and he got everything working.

Any other comments you wish to share?

I have 2 wheelchairs. The regular one was assembled improperly and Jason put it together properly for me. My second wheelchair is an electric wheelchair, the battery wasn't attached properly, it was making beeping noises and it wouldn't work, Jason attached the battery, stopped the beeping noises and got it working, I was extremely happy, and he did it for free. God bless this fine young man!  
Donald C
Dec 22nd, 2022 - Mississauga, On
Rating: 100%

Did we happen to please you with our service? If so, how?

Met all my needs in upgrading my system

Any other comments you wish to share?

Jason went out of his way for me. Much appreciated.
James M
Nov 22nd, 2022 - Collingwood, On
Rating: 100%

Did we happen to please you with our service? If so, how?

I appreciated your patience, for this was a long session. But you got done with a complex document backup process and did it well. The Windows 11 reinstallation also went well. And I enjoyed getting to know our nerd!

Any other comments you wish to share?

I am pleased that we decided to select Nerds On Site, after investigating two other possible computer and smartphone technical support organizations.
Peter H
Nov 20th, 2022 - Toronto, On
Rating: 100% 
Mahmood G
Oct 29th, 2022 - North York, On
Rating: 100%
Brian B
Oct 25th, 2022 - Barrie, On
Rating: 95%

Did we happen to please you with our service? If so, how?

Jason was very patient with us. He recommended and installed virus protection. Unfortunately one of our problems was with Yahoo globally which Jason had no access to.

Any other comments you wish to share?

we would use your service again if needed..
Paul W
Sept 12th, 2022 - Guelph, On
Rating: 100%

Did we happen to please you with our service? If so, how?

It was an emergency and he came quickly and did a fantastic job!!!! A very nice and concerned young man. Thank You.
Esther K
Sept 12th, 2022 - Toronto, On
Rating: 100%  
Dave N
Aug 12th, 2022 - Toronto, On